Terms and conditions ticketshop

Conditions for online ticket purchase and cancellation

The following cancellation conditions apply to reservations made and tickets purchased via www.futureland.nl:

  • Tickets for activities such as tours, boat trips, workshops and lectures can be canceled free of charge up to 24 hours before the start, unless the activity contains a meal component.
  • Tickets with a meal component can be canceled free of charge up to 5 days before the start of the activity.
  • For cancellations after the aforementioned moment, a refund is not possible.
  • Tickets are interchangeable for people within the same price / age category.
  • Refunds in the event of timely cancellation will be made using the payment method used during the purchase. The purchase amount will be refunded within 3 working days. This also applies to cancellation by FutureLand due to unforeseen circumstances such as bad weather

For group bookings and other bookings the conditions as stated in the confirmation of your booking apply.